Classic Administrators Manual – v4
The myosh Administrators guide should be used to assist the myosh administrator perform day-to-day administration tasks that are required to run the system.
Contents:
- User Administration – creating, archiving, setting access levels, resetting passwords, modifying users
- Maintain Keywords – creating and changing
- Running Management Reports
- Incident Management – recording hours worked, reopening/editing/closing, changing report types for closed incidents.